General Conditions of Participation

The tourist office “FREE TRAVEL” has the special operating mark of the EOT and a predetermined quality policy. It organizes trips with the ultimate goal of selling organized tour packages.

REGISTRATION – PARTICIPATION

Registrations for an organized trip and seat reservations are only valid after the payment of the required advance payment, which constitutes the unreserved acceptance of these conditions on the part of the customer. The right to participate in the trip is guaranteed by the payment of the entire value.

TRAVEL PRICES – CANCELLATIONS

The indicated price is binding. If changes occur due to unforeseen increases, our office must inform you and the customer can cancel their participation. In a certain number of places and in special groups of people, the office reserves the right to discounts on the final participation price. Cancellations will only be accepted on the dates indicated on each excursion, and the refund will be made to the account from which they were deposited. The office reserves the right to cancel the departure due to a reduced number of participants, after informing the participants and refunding their money.

CUSTOMER OBLIGATIONS

Customers should have checked the tour schedule, cost and what it includes. Customers must be on time at the predetermined meeting points both at the start of the trips and during this program according to the instructions of the office, guide, leader. In any case, the customer reserves the right not to follow any planned action, without being entitled to a refund. Reconnecting with the team is the customer’s responsibility.

OFFICE OBLIGATIONS

Το γραφείο είναι υποχρεωμένο να τηρήσει το πρόγραμμα που έχει ανακοινωθεί για την εκάστοτε εκδρομή με άρτιο τρόπο, πλην έκτακτων περιπτώσεων ανωτέρας βίας. Τα ξενοδοχεία λειτουργούν υπό την επίβλεψη του γραφείου και σύμφωνα με τις προκαθορισμένες χρεώσεις. Το γραφείο δεν ευθύνεται για τυχόν πρόσθετα έξοδα και δαπάνες που πραγματοποιήθηκαν ατομικά ανά δωμάτιο. Η εξόφλησή τους θα πρέπει να γίνει ατομικά πριν την αναχώρηση των πελατών. Τέλος οι αποσκευές είναι υπό την αποκλειστική ευθύνη του κατόχου τους και το γραφείο δεν φέρει καμία ευθύνη για το περιεχόμενο και τυχόν απώλειες.

SECURITY

The office insures clients throughout the tour in accordance with the law.